A project management app can help you automate processes, encourage collaboration, and meet sales goals, but finding one that fits your business can be overwhelming. With a sea of options, diverse pricing structures, and multiple people to onboard, researching the best project management apps is critical for success.

How do you choose a project management app?

A project management app should encompass all of your employees’ tasks, due dates, priorities and status updates. It should improve overall communication, collaboration and the ability to meet deadlines.

Ideally, the project management app will allow online chat or messages within the platform so all communication is easy to track (compared to multiple emails scattered across everyone’s separate email accounts). It will also allow your team to upload files such as images, videos and documents to keep the project organized.

Software that updates in real time can prevent mistakes when workers are spread out across the country or globe. Mobile accessibility can keep projects moving forward even when employees are on the go.

Integrations with marketing tools, design, reporting functions, Google Workspace, etc. allow employees to work seamlessly within the project management app without having to open several tabs or remember multiple passwords. Different views and customizable drag-and-drop features can cater to each employee’s work style.

All of the project management apps below include a free trial, offer responsive customer service, and can scale to meet your current and future business needs.

1. Asana

If you are a fan of Trello but need more robust features, Asana is a good choice. Asana provides an all-in-one project management system that can track individual team members and all of the tasks they are working on. The platform updates in real time so you can keep up with the project pipeline’s tasks, notes, workspaces, and tags.

Asana allows you to set permissions for each team member, and team members can share project documents within the platform to eliminate the need for multiple emails.

Available project views

• List
• Board
• Timeline
• Calendar
• Progress
• Forms

Integrations

Asana integrates with over 200 apps, including 21 built by Asana for seamless integration. Popular integrations include Google Workspace (formerly known as G Suite), Microsoft Teams, Slack, Mailchimp, Dropbox and GitHub.

Customer service

Asana provides how-to documentation, a community forum, the Asana Academy for training on the software, an online onboarding guide, use cases, and an API guide on its website.

All users can contact Asana by email. Asana’s paid plans give access to priority support (customer success managers) and admin controls.

2. Zoho Projects

Zoho Projects is an all-in-one project management solution. The platform features a customizable CRM, collaboration apps, finance, automation, human resources, IT, AI data, and sales and marketing tools. You can even sell custom extensions, apps, or solutions through the Zoho Marketplace, which gives you access to Zoho’s 60 million users across the globe.

Available project views

• Gantt
• Calendar
• Kanban
• Dependency
• Milestones
• Classic (task detail)
• Plain (task and subtasks)

Integrations

Zoho Projects provides 13 in-house apps along with over 25 direct integrations. Its popular integrations include Google Workspace, Microsoft Office 365, Dropbox and Slack. Zoho also partners with Zapier to significantly increase its integration options.

Customer service

Zoho customer service is available in both classic (free) and premium (paid) support options. If you have the free version of Zoho, you can utilize its knowledgebase, how-to videos and email support.

If you are on a paid monthly plan, you may call during business hours or send an email. If you opt for a premium support plan, you will have access to 24-hour Zoho Projects support Monday through Friday, with an average six-hour response time. However, premium support costs $990 per year on top of the monthly subscription costs.

3. Smartsheet

Smartsheet provides web-based collaboration tools to streamline your projects. It offers quicker onboarding than rival Wrike. Automation and resource management tools help balance allocations and prevent pinch points.

Available project views

• Card
• Gantt
• Calendar
• Grid

Integrations

Smartsheet has over 65 integrations, including logistics tools, accounts payable, Adobe Creative Cloud, and Workplace by Facebook. You can use Automate.io to connect Smartsheet with apps like Gmail, Slack and Salesforce.

Customer service

Individual:

• Help and Learning Center
• Smartsheet Community
• Support by email
• On-demand training (extra cost)
• Instructor-led training (extra cost)

Business:

• Help and Learning Center
• Smartsheet Community
• Support by email
• Support by phone (extra cost)
• Professional support (extra cost)
• On-demand training (extra cost)
• Instructor-led training (extra cost)

Enterprise:

• Help and Learning Center
• Smartsheet Community
• Support by email
• Support by phone
• Professional support (extra cost)
• On-demand training
• Instructor-led training (extra cost)

Premier:

• Help and Learning Center
• Smartsheet Community
• Support by email
• Support by phone
• Professional support
• On-demand training
• Instructor-led training (extra cost)

4. Workfront

Workfront features enterprise work management, time tracking and portfolio management. It was founded in 2001 (formerly AtTask). In December 2020, Workfront was acquired by Adobe Inc.

Workfront helps you automate workflows and customize forms and reports. The platform can be configured for any size of team in any industry. You can streamline projects and collaborate with your team whether you are in the same office or spread out across the globe. Workfront also provides top-in-class compliance, data privacy, and information security.

Available project views

• Gantt
• Kanban
• Calendar
• Map
• Budget
• Critical path

Integrations

Workfront integrations are accessible in three ways: It offers built-in integrations, and you can access more integrations through Workfront API and/or Workfront Fusion 2.0.

Built-in integrations include Adobe Creative Cloud, Dropbox, Google Workspace, Microsoft Office 365, SharePoint, Salesforce, Slack and Zoom. Workfront API can be used by a development team, whereas Workfront Fusion 2.0 can be used by non-developers to create custom integrations without advanced technical knowledge.

Customer service

Workfront provides documentation on its website to answer common questions, including e-books, training, videos and webinars. You can contact Workfront directly by phone, email or 24/7 live chat support.

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